Cancellation policy
Consumers hold a statutory right of withdrawal. A consumer is any natural person who concludes a legal transaction for purposes that predominantly relate neither to their commercial nor their independent professional activity (§ 13 BGB [German Civil Code]).
Right of revocation
You have the right to revoke this contract within 14 days without giving reasons. The withdrawal period of 14 days starts on the day that you, or a third party designated by you, other than the carrier, took or has taken possession of the commodities.
In order to exercise your right of revocation you must inform us
Dr. Ludwig Reichert Verlag. Proprietor: Ursula Reichert
Tauernstraße 11
D-65199 Wiesbaden
Tel.: +49 (0)611 946 59 11
Fax: +49 (0)611 46 86 13
Internet: reichert-verlag.de
e-mail: info@reichert-verlag.de
Registration court: commercial register Wiesbaden.
Registry number: HRA 3883
VAT identification number in accordance with § 27 a Umsatzsteuergesetz (German Sales Tax Act): DE 161050927
via an explicit notification (i.e. a letter sent by post, telefax or e-mail) about your intent to revoke this contract. You may use the provided withdrawal form, but this is not mandatory.
In order to comply with the revocation period, it is sufficient to send the notification of the exercise of the right of revocation before the end of the revocation period.
Consequences of revocation
Should you revoke the contract, we must refund all payments we have received from you, including shipping costs (with the exception of any additional costs due to the selection of any other shipment than the inexpensive standard shipping we propose), without delay and, at the latest, within 14 days from the day we have received notice of your revocation. We will use the same means of payment for the refund which you have used in the original transaction, except when otherwise agreed upon with you; in any case, we will not charge any fees for the refunding process.
We may refuse payment of the refund until we have received either the goods or proof that you have sent them to us, whichever is earlier.
Any goods to be returned must be sent to us or handed in without delay and, at the latest, within 14 days from the day on which you notify us about the revocation of the contract. The deadline is met, if you send the goods before the end of the fourteen-day period. You bear the direct costs of returning the goods.
You are only liable for any loss in value of the goods, should this loss be due to handling of the goods in a way unnecessary to the assessment of the qualities, properties or functions of the goods.
- End of statutory information on right of revocation -
Exclusion or premature expiration of the right of revocation
No right of revocation is granted for the delivery of audio or video recordings (i.e. CDs, music or video tapes), computer software in sealed packaging, should the seal have been removed after delivery or for the delivery of data like ebooks, audio and video recordings by download.
Neither does the right of revocation apply to goods which are not prefabricated and whose making requires individual choices or specifications by the customer, or which have been tailored to fit the personal needs of the costumer.
The right of revocation further does not apply to the delivery of newspapers, magazines and the like, with the exception of subscription contracts.